Contact Plumbing Pros

Call Us to Request Plumbing Service

Calling is the most direct way to reach a plumber. Say what is going on in your own words — a drip, a clog, no hot water. We ask a few short questions so we understand the situation. Then we explain the next step.

When you call, describe the symptoms you see as best you can. Tell us which rooms are affected and whether the problem is getting worse. The more you can describe, the better we can prepare for the visit.

If water is damaging your home, say so right away. That includes a burst pipe, sewage backing up into drains, or water pouring from a broken line. We treat active water damage as the first priority. We also talk you through safe first steps, like closing the main shutoff valve.

Not sure how serious it is? Call anyway. We would rather hear about a slow drip than have you wait on a small leak that grows. An honest conversation now saves trouble later.

Email Us About a Plumbing Problem

For anything that is not urgent, email works well. Write to info@rowdyrooter.com with a short description of the problem. Say which fixture is affected and when you first noticed it. Photos help a great deal.

A picture of the leak, the water heater's label, or the stain on the ceiling tells us more than words can. Send photos or a short video with your message. We reply with next steps and a time to come take a look.

Email is also good for planning questions. Ask about an aging water heater, a fixture upgrade, or water quality concerns. If water is flowing where it should not be, call instead of waiting on a reply.

If you rent, check with your landlord before scheduling work. Many leases require the property owner to approve plumbing repairs. We can loop them into the email thread so everyone stays informed.

What Happens After You Contact Us

After you reach out, we set up a visit at a time that works for you. The plumber arrives knowing what you described and brings the common parts for that job. On site, we find the cause and explain it in plain language. You get a written estimate before any work starts.

You decide. There is no pressure and no obligation to move forward. If you say yes, we do the work, test everything, and clean up before we leave. We walk you through what was fixed and what to watch for.

If the fixture was installed by someone else, dig up any old invoices or paperwork. Those papers tell us exactly which model you have and what was done before. That context helps us diagnose faster.

Sometimes a visit turns up something bigger than expected — a sewer line problem hiding behind a simple clog, for example. When that happens, we stop and explain what we found. We update the estimate before we go further, so the price you approve is the price you pay.

What to Have Ready Before You Reach Out

You do not need to diagnose the problem yourself. That is our job. Still, a few details help us come prepared: the address where the work is needed, which fixture or area is affected, and a short description of what is happening.

Know where your main water shutoff is before we arrive. If you do not know, we will show you when we are there. Every homeowner should know that valve's location. Clear a path to the problem area if you can — empty the cabinet under the sink or make the water heater closet accessible.

Landlords and property managers should say so up front. We can coordinate access with tenants and keep the paperwork simple. Buying a home? Ask about a pre-purchase plumbing inspection before you sign.

The Area We Serve

Plumbing Pros serves homeowners across the country, with local crews working across all 50 states and the District of Columbia. Wherever you are reading this, there is a good chance a local crew already works in your area. State and city pages on this site describe the plumbing work available in each area.

Plumbing codes and water conditions change from place to place. Hard water troubles one region, freezing winters trouble another, and older housing stock brings its own quirks somewhere else. Our plumbers work to local code and know the trouble spots where they serve.

Not sure we cover your town? Call or send us an email and ask. If your address is inside our service area, we will get you on the schedule.