Privacy Policy

What This Policy Covers

This privacy policy describes what information Plumbing Pros collects through this website, how it is used, and the choices you have. This website belongs to a plumbing service business. There is no online store, no checkout, and no user account system. Most people share information here only when they request service through the contact form or by phone.

We wrote this policy in plain language because privacy facts should not be hard to find. If any part of it is unclear, write to us at info@rowdyrooter.com and we will explain it in everyday words.

Information We Collect

When you use the contact form, we collect what you type into it: your name, phone number, email address, and a description of the plumbing help you need. If you call us, we receive the details you share during the call so we can arrange your visit and follow up afterward.

Like most websites, this one also records a small amount of automatic information when you visit. That includes which pages you viewed, the type of browser and device you used, and a rough city-level location inferred from your connection. We do not collect payment details or anything else beyond a normal visit and a normal service request.

How We Use Your Information

We use your contact details to respond to your request. That means calling or emailing you back, scheduling a visit, and checking in afterward. The service details you provide help us prepare, such as knowing what kind of plumbing problem to look for before we arrive.

We may also use your contact details to send reminders you asked about, such as a reminder about an upcoming visit. You can ask us to stop sending them at any time, and we will honor that request promptly.

The automatic visit information helps us keep the website working well. It shows which pages people use and where the site could be easier to navigate. We never sell personal information, and we never add your details to unrelated marketing lists.

Who We Share Information With

We share your information only with the people and services that help run this business. Examples include the company that hosts this website and the phone provider that carries our calls. These providers see your details only to do their job, and they may not use them for anything else.

We do not sell, rent, or trade personal information. If a valid legal order requires us to share information, we will comply and share only what the order requires.

Cookies and Site Measurement

Our site may use cookies, which are small files your browser saves. They remember basic preferences and let us count visits in the aggregate. Site measurement tools show general patterns, such as which pages receive the most visits, without identifying any visitor personally. These tools do not give us your name or your exact address.

You can control cookies through your browser settings, where you can block or delete them at any time. Blocking cookies will not stop you from reading this site or reaching us. If our measurement tools change, we will update this section to keep it accurate.

Your Choices

You control your information. You may ask what contact details we have on file for you, ask us to correct anything wrong, or ask us to delete your details from our records. You may also tell us you prefer not to receive follow-up messages once your service is arranged.

To make any of these requests, write to info@rowdyrooter.com and describe what you would like done. We will respond as promptly as we can. We will never treat you differently for asking about your information.

How This Policy May Change

We may update this policy when our website or practices change. The new version will appear on this page and take effect when posted. Because we keep the policy short, it is easy to skim and notice what is different.

Continuing to use the site after an update means you accept the updated policy. Your past choices, such as asking us to delete your details, stay in effect after an update. If a change raises a question, write to info@rowdyrooter.com and we will explain it.

Questions About This Policy

Privacy policies can raise questions, and we would rather answer yours than leave you guessing. If any part of this page is unclear, or if you want to know how a specific piece of information is handled, contact us at info@rowdyrooter.com. A real person will reply in plain language.

Being open about information handling is part of earning your trust. You invite us into your home when you book service, and this policy is our way of returning that openness.